A reference player in the Moroccan market
A historical anchorage
Created in 2007 by Consort Group, Consort Maroc has a dual ambition: to promote the group’s near-shore activities in Morocco and to serve the development of Moroccan companies through digital service offerings and excellent expertise.
A wide range of services to enhance your competitiveness
Committed to large national and international companies in the financial, industrial, telecommunications, services and retail sectors, our teams articulate their expertise and know-how around 4 areas of activity:
- A business support and service desk center, a true multi-channel contact center, certified ISO 20000-1 and ISO 27001;
- The provision of IT skills around services related to infrastructure and application development, with a focus on cybersecurity, digital transformation and project management assistance;
- Outsourced management of business processes, sourcing, HR and IT;
- Shared outsourcing of IT services such as network and system administration or production engineering.
Respect for each individual as a factor of excellence
Our long-established reputation in the market shows that we offer everyone a working environment that respects the men and women who make up its teams.
Our managerial approaches encourage autonomy and individual responsibility, which we believe is the key to operational excellence. Each person is an actor not only in his or her own position, but more globally in the reputation and development of Consort Morocco in its market
Our employees, coming from the Moroccan job market, are mostly graduates, with knowledge and know-how recognized by our local clients. Our in-house training, combined with the commitment of our management teams, provides our employees with an important technical and operational background as well as a label of seriousness and quality recognized on the Moroccan market.
Each employee also benefits from the Group’s support measures (e-learning, tripartite interviews, etc.) as well as those more specific to the Moroccan market, notably concerning the social well-being of our employees. We develop individual support as a factor of excellence.
Our consultants are fully integrated into the group’s communities and practices.
Passion is part of our DNA,
our job is our hobby!
Mounia YEJJOU | Operations Manager - Consort Morocco
Consort Morocco, to go further
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Agility
We bring reactivity and flexibility in the management of our operations, our relationships with our customers and our collaborators.
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Customer proximity
Attentive to your challenges, our Moroccan teams mobilize our internal resources as well as, if necessary, the expertise and means of the group.
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Societal commitment
We are committed to a CSR policy in Morocco. Our disability policy is an important first step.
Businesses at the heart of the challenges facing the Moroccan economy
Our teams are committed to supporting you in the spirit of excellence and proximity that is the group’s.
Our outsourcing operations are carried out from our ISO 20000-1 and 27001 certified service center, engaging the technical and functional skills of our experts, particularly in the insurance, distribution and banking sectors.
The expertise of our consultants is exercised on a large part of the group’s offer, putting at the service of the Moroccan economy the assets of the group and the skills and know-how developed in Morocco.
Digital Workplace
Application change management
Audit and organization of service centers
Maintenance in operational condition and security
Provision of skills
At the heart of Consort Maroc’s know-how, our teams accompany your users from a functional as well as technical point of view. With a triple competence in Systems, Business and Technical, and a 360° vision of each user’s journey, they implement an omnichannel, User Centric approach to ensure their satisfaction and the availability of their workstation.
Digital WorkplaceThe ROI of your application investments depends on their adoption by your users.
Controlling it means anticipating your deployments. Based on their knowledge of your users’ businesses and habits, our experts work with your teams to identify future risks and difficulties through appropriate application tests.
After deployment, they analyze and support adoption through knowledge tests and online training.
Business & TestingWith the group’s outsourcing expertise and 15 years of experience in Morocco, our teams accompany the creation or optimization of service centers:
- Performance audit, maturity analysis, organization and tooling consulting will make you change measure.
- Our specialists will play on the levers of adhoc excellence: from processes to a user-centered culture, from information bases to innovative managerial approaches.
Our team of supervision, operation and administration engineers and SOC analysts guarantee the availability, reliability and maintenance in operational condition of your infrastructures (network/system/security):
- Detection, analysis and remediation of security incidents,
- Management and operation assistance,
- Consulting for the evolution of the computer network,
- Maintenance of your document bases.
The support of the Moroccan economy also includes high value-added services, at the heart of the current challenges of data development and security: functional and technical architecture, project management, testing, project management, PMO, as well as BI, Big Data and security. Whatever the expertise deployed, our commitment to quality monitoring remains the same, key to our success.
Digital Workplace
At the heart of Consort Maroc’s know-how, our teams accompany your users from a functional as well as technical point of view. With a triple competence in Systems, Business and Technical, and a 360° vision of each user’s journey, they implement an omnichannel, User Centric approach to ensure their satisfaction and the availability of their workstation.
Digital WorkplaceApplication change management
The ROI of your application investments depends on their adoption by your users.
Controlling it means anticipating your deployments. Based on their knowledge of your users’ businesses and habits, our experts work with your teams to identify future risks and difficulties through appropriate application tests.
After deployment, they analyze and support adoption through knowledge tests and online training.
Business & TestingAudit and organization of service centers
With the group’s outsourcing expertise and 15 years of experience in Morocco, our teams accompany the creation or optimization of service centers:
- Performance audit, maturity analysis, organization and tooling consulting will make you change measure.
- Our specialists will play on the levers of adhoc excellence: from processes to a user-centered culture, from information bases to innovative managerial approaches.
Maintenance in operational condition and security
Our team of supervision, operation and administration engineers and SOC analysts guarantee the availability, reliability and maintenance in operational condition of your infrastructures (network/system/security):
- Detection, analysis and remediation of security incidents,
- Management and operation assistance,
- Consulting for the evolution of the computer network,
- Maintenance of your document bases.
Provision of skills
The support of the Moroccan economy also includes high value-added services, at the heart of the current challenges of data development and security: functional and technical architecture, project management, testing, project management, PMO, as well as BI, Big Data and security. Whatever the expertise deployed, our commitment to quality monitoring remains the same, key to our success.
2007
creation of Consort Morocco
en nearshore
4.1M€
of turnover
(soit 43 Mdhs)
200
women and men
mobilized to serve our customers
2
certifications
ISO 20000-1 et ISO 27001
Why choose us
Choosing Consort Maroc means choosing a company that deeply respects the women and men who are committed to the success of their clients and that of the group on a daily basis. Offering broad and stimulating fields of expression and play as well as giving each person the means to work towards their own success is part of this.
Local Management
La stabilité de nos équipes tout comme leur engagement est essentielle pour nous et pour la réussite de notre projet d’excellence opérationnelle.
Attentifs au bien-être de chacun, nous mettons en œuvre les moyens nécessaires à l’épanouissement individuel (gestion RH, animation, salaire, formation, e-learning, évolution et carrière, outils…) autant qu’à la performance collective.
Reconnu pour ses compétences tant techniques que managériales notre encadrement accompagne chacun avec intégrité et professionnalisme avec une recherche constante de valorisation des compétences et résultats.
Attentif au collectif, l’ensemble de la direction de Consort Maroc travaille autour d’un même projet de développement de nos savoir-faire et des opportunités de carrière pour chacun. Sa culture, un même esprit d’ouverture, de respect individuel, d’accessibilité pour tous et de recherche d’un collectif fédérateur.
Integration into the Group's business communities
Les consultants sont intégrés à part entière aux communautés et practices du groupe et bénéficient ainsi des outils, partage, REX, supports, webinars, et animations associés.
Ils bénéficient du soutien des experts du groupe, mobilisables sur des missions de Consort Maroc, pour accompagner sur les phases sensibles des projets ou renforcer la valeur ajoutée.
Stimulating assignments and work environments
Le développement de l’employabilité et la qualité des missions proposées fait partie intégrante de l’accompagnement de nos collaborateurs. Créer des parcours adaptés, proposer des missions à la hauteur des expertises de chacun est un de nos objectifs premiers.
Et parce que le cadre de travail fait partie de la qualité de vie, nous avons voulu nos environnements de travail modernes, ouverts, respectueux du confort de travail de chacun.
To find out more about our teams
Everyone is an ambassador. We offer you a few points of contact, available to answer your questions, depending on your needs.
They trust us
Consort Morocco deploys its activities on a wide sectorial coverage, making everyone benefit from rich experience feedback, both in Offshore and on the Moroccan territory.
News Maroc
Renewal of our 4 ISO Certifications
In 2022, Consort Group and its subsidiaries are renewing their commitments and extending the number of certified sites.
Insurance - Service centre for application integration
For nearly 8 years we have been integrating applications into their production environments, and now provide Continuous Integration services as a service centre.
Ready to start your project with us ?
Our experts are at your disposal
to design with you a customized offer adapted to your needs.
Consort Morocco is seeking talents
Are you an expert in data, development, testing, business or a specialist in workstations or infrastructure?
We are waiting for you.
