Consort Portugal,
for your outsourcing projects

Consort Portugal brings to the group and its clients all the advantages of a certified multilingual service center production structure, in close geographical proximity.

 

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Consort Portugal

Give another dimension to your outsourcing projects!

A strategic choice

In 2021, Consort Group will set up in the “unconquerable” city of Porto to develop its Nearshore activities. Our ambition? To accompany the strategic offshoring choices of Consort Group’s clients, particularly in Europe, and to bring to the Portuguese market, in particular, our know-how in infrastructure services.

Our service center teams in Porto bring to the French and European market the advantages of an environment of excellence with an important offshoring potential:

  • Strategic location: 2 hours flight from Paris, linked by 10 airlines,
  • Safe country: 2nd safest country in Europe and 9th in the world according to the World Economic Forum,
  • Committed technological culture: 31st place in the Global Innovation Index 2021 and 8th place in the Digitalization Index,
  • Adapted labor pool: 24th place for the quality of human capital and 8th place in the world on the EF EPI English language skills index, index 2021.
  • Quality infrastructure: 21st place in the world infrastructure ranking, index 4.0 2019.

Managed services recognized for their quality

With the experience and skills we have acquired, we also intend to provide the Portuguese market with the skills of our service center in terms of production engineering, production/transversal incidentology, and multilingual technical support. The ISO 20000-1 and 27001 certifications testify to our commitment to deploying quality in full compliance with our group commitments.

A strong commitment to society

Joining Consort Portugal means joining a human-sized structure, where collective intelligence is put at the service of societal commitment. At Consort Portugal, we believe that our place in society is also to contribute to the well-being of the world in which we live.

We asked Consort Portugal to operate the activity of international level 2 support for non-French speaking entities. The search for a profile was done in a very short time with a level of competence and a financial cost adapted to our needs.

Marc RAILLARD | N2 & N3 Workstation Manager - BNP PARIBAS

Teams dedicated to the performance and security of your systems

  • Ambitious experts, mobilized

    to take up the challenges linked to your infrastructures and your digital transformation

  • An exceptional location

    Located in the heart of Porto, 2 platforms, including 1 dedicated and certified as a secure site since December 2021

  • A quality reference

    Our ISO 20000-1 and 27001 certifications, obtained in September 2022, are proof of this

Expertise and assets

By relying fully on the potential of the Porto employment area and with the support of the group’s training and support communities, our teams of experts can support your infrastructure managed service projects in more than 4 languages (French, English, Portuguese, Spanish).

Network & Telecom Engineering, Cybersecurity

System Engineering

Production incidentology

Transverse Incidentology

Technical Support

Our monitoring experts ensure the proper functioning of your network hardware components and telecom links (Cisco, PaloAlto, Checkpoint, ProxyMcAfee, Netscaler and F5).  They monitor alarms and perform the specific and manual controls that are essential to the performance of your systems. Transparency and efficiency are at the heart of our approach.

See group's offers

Specialized in Windows, Linux, VMware and Citrix, our engineers are the guarantors of your technical assets. They ensure the optimization and the management of the evolutions as much as they commit themselves to the maintenance in operational condition of your infrastructures.

Their obsession? Compliance with your defined security levels!

See group's offers

Our incident managers are the guarantors of the proper restoration of your services and manage your incidents from start to finish. As true communicators, they are the reference contacts for your technical teams. Their commitment? To analyze, recommend and anticipate future incidents.

See group's offers

Cross-functional managers support all the contexts we deliver within the framework of continuous improvement actions.

As true relays during the realization of our internal and external audits, the production devices and the internal processes and procedures have no secrets for them.

See group's offers

Specialists in Windows10, ActiveDirectory and Office 365 environments, our technicians bring to your workstation availability challenges the efficiency of an organization available 24/7, multilingual. Firmly committed to a first level service quality, they are the ideal lever for your users’ satisfaction and the development of your IT department’s image.

See group's offers

Network & Telecom Engineering, Cybersecurity

Our monitoring experts ensure the proper functioning of your network hardware components and telecom links (Cisco, PaloAlto, Checkpoint, ProxyMcAfee, Netscaler and F5).  They monitor alarms and perform the specific and manual controls that are essential to the performance of your systems. Transparency and efficiency are at the heart of our approach.

See group's offers

System Engineering

Specialized in Windows, Linux, VMware and Citrix, our engineers are the guarantors of your technical assets. They ensure the optimization and the management of the evolutions as much as they commit themselves to the maintenance in operational condition of your infrastructures.

Their obsession? Compliance with your defined security levels!

See group's offers

Production incidentology

Our incident managers are the guarantors of the proper restoration of your services and manage your incidents from start to finish. As true communicators, they are the reference contacts for your technical teams. Their commitment? To analyze, recommend and anticipate future incidents.

See group's offers

Transverse Incidentology

Cross-functional managers support all the contexts we deliver within the framework of continuous improvement actions.

As true relays during the realization of our internal and external audits, the production devices and the internal processes and procedures have no secrets for them.

See group's offers

Technical Support

Specialists in Windows10, ActiveDirectory and Office 365 environments, our technicians bring to your workstation availability challenges the efficiency of an organization available 24/7, multilingual. Firmly committed to a first level service quality, they are the ideal lever for your users’ satisfaction and the development of your IT department’s image.

See group's offers

2021

year of creation
of our services center

60

days of set up
to launch your activities

10

clients-partners
who support us

Why choose us

Committed, constructive and welcoming, the Consort Portugal teams are unique!

Commitment to others

Nos engagements sociétaux, nous les portons haut et fort, de façon partagée. Chaque année, l’ensemble des collaborateurs choisissent les institutions/associations/causes que nous soutiendrons : c’est un véritable moteur pour nous.
Consort Portugal vient ainsi en aide à différentes institutions, servant des causes solidaires ou environnementales comme par exemple l’ACISJF (collecte de nourriture et vêtement), l’association Midas (collecte de nourriture animale et produit d’hygiène), Octobre Rose (en soutien aux femmes luttant contre le cancer du sein), Novembre bleu (en soutien aux hommes luttant contre le cancer de la prostate) ou encore une action de sensibilisation des usagers à la propreté des plages de la ville de Porto.

Living in a positive and collaborative state of mind

Living in a positive and collaborative state of mind

Parce que d’un état d’esprit positif nait une plus grande aptitude à résoudre les problèmes.
Parce que croire en la résolution favorise le gout du risque, l’envie de nouveaux défis, de nouvelles options, de nouvelles opportunités, de nouvelles expériences.
Parce qu’il est indissociable d’ouverture, de découverte : explorer de nouvelles voies, se former est source de nombreux bénéfices.

Chez Consort Portugal, une de nos marques de fabrique, c’est cet esprit positif qui nous amène pour vous, toujours plus loin !

Consort Portugal is above all a human adventure.

An adventure that finds its density thanks to the investment and the skills of the collaborators who excel in each of the trades that we deliver.

 

Sébastien LIEDTS | Responsable centre de service - Consort Portugal

Pour en savoir plus sur nos équipes

Everyone is an ambassador. We offer you a few points of contact, available to answer your questions, depending on your issues.

Sébastien

LIEDTS

Service Center Director

Sofia

SERRAO

Recruitment Officer - HR Assistant

Bernardino

OLIVEIRA

They trust us

Clients-partenaires, c’est pour eux que nous nous engageons chaque jour !

Our articles about this country

Ready to start your project with us?

Our experts are at your disposal

to design with you a customized offer adapted to your needs

Contact us

Consort Portugal is seeking talents

Are you an expert in data, development, testing, business as a desktop or infrastructure specialist?

 

Your community is waiting for you.

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Join us