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Bank – Development and implementation of KPIs using Tableau Software
Produce dashboards that provide a quick overview of user support activities.
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Bank – Standardization of Basel regulatory models
Supporting the modelling of Basel parameters (PD, EAD, LGD) and model validation.
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Insurance – Outsourcing user support
Supporting the transformation from an in-house model, with a commitment of resources, to outsourcing managed by a Service Centre.
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Bank – Support in moving applications to the cloud
As part of the hybridization of infrastructures with Cloud solutions, it is essential to provide support in making optimal use of these new resources.
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Industry – Transformation of services towards comprehensive infrastructure management
Expansion of Consort and client services from workstation support to comprehensive infrastructure management.
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Distribution – Application integration and deployment
Ensuring the industrialisation and automation of application deployments while maintaining the highest standards of quality and security.
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Transport – Systems operation / supervision
The service centre is a point of reference for securing terminals and LANs, supports mobility and digital transformation projects, and validates and provides support on security issues relating to mobile applications and freeware.